REFUND & RETURN POLICY

Refunds & Returns

Backyard Brick Ovens warrants its ovens to be free from defects in materials and workmanship for a period of (1) one year from the date of shipment. This warranty applies to ovens which has not been subjected to undesirable usage specified in the user manual.

In order for any claim under this Warranty to be valid, BACKYARD BRICK OVENS must be notified of the claimed defect in writing or by telephone to:

BACKYARD BRICK OVENS
52 Eggers Street
East Brunswick, NJ 08816

Return Policy ten days from purchase Oven must be in original crate and unused. Shipping fees will apply on returned items.

Find Out Why Customers Love Our

Brick Ovens

  • Amazing backyard oven.... looks beautiful, cooks even better.... I highly recommend this oven.... Owners are knowledgeable and always willing to help with questions or concerns.... I like it so much that I could with it almost every day.... Love it....

    Brancato's Brick Oven Brancato Avatar Brancato's Brick Oven Brancato
  • Outstanding products and customer service from a great family company. Scot and his team really do go above and beyond for their customers and stand by their products for life. I would not consider purchasing a wood fired oven from anyone but Scot and BYBO and if you are considering one of their oven, you will not be disappointed. As Scot says in one of his many tutorial videos “Love Life and get Cooking” !

    Christopher Barber Avatar Christopher Barber
  • Scott and the team were awesome to work with. The customer service is phenomenal. The oven (Family XL) is nothing but quality and performs great!

    brian cervone Avatar brian cervone
  • Purchased the family oven. Researched a bunch of other companies before making this purchase. Called to talk to someone at the company and actually spoke to Scot the owner. He has very nice, knowledgeable, and answered all of my questions, before and after the transaction. The oven came exactly when he said it would come. It was packaged very well. I am very impressed with the quality of construction. Have used the oven several times already and it works amazingly. Scot and his company have surpassed my expectations. It’s nice to know there are still companies out there that still build quality products. It has also been a pleasure to be able to speak to someone and not AI when I had questions.

    Adam Hagermann Avatar Adam Hagermann
  • Scott was great to work with. We received our oven within 3 days. The oven works great and makes delicious pizza. We are extremely happy with this purchase. It’s definitely a lot of fun with family and friends-everyone joins in!!

    Michael DiMaulo Avatar Michael DiMaulo

Our Offices

20 Northfield Ave
Edison, NJ 08837

Pick up only
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