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Outstanding products and customer service from a great family company. Scot and his team really do go above and beyond for their customers and stand by their products for life. I would not consider purchasing a wood fired oven from anyone but Scot and BYBO and if you are considering one of their oven, you will not be disappointed. As Scot says in one of his many tutorial videos “Love Life and get Cooking” !
If you were ever interested in making the best pizza you ever had in your own yard look no further. Great quality oven at a reasonable price and the customer service is second to none. Even though it's not actually in the house I still consider it my very favorite kitchen tool. My neighbors love me! Stop thinking about it and buy one!!
There isn’t enough I can say about Backyard Brickoven . First, Scott helped me thru the purchasing process by answering all questions I had about the oven, what my needs are, and assisting with helping select the best product for me. It didn’t end there; Backyard Brickoven was extremely helpful in arranging delivery for me, Furthermore, their support didn’t end there. For the 2 years that I have had the oven – which is my prized outdoor piece of equipment – Scott has continued to provide immediate support for any questions I have had regarding operating, modifying, and occasionally repairing components of the oven. Their customer support is second to none as is the product they sell.
Gave this as a Christmas gift. I asked for delivery on the day after Christmas and they made sure that they delivered even though they couldn't get a delivery service to delivery. They actually delivered it themselves. When I had some components that were missing, they hand delivered them on a Sunday. Cannot say enough about the great customer service. Love the pizza oven too. Fun to use and made great pizza!
I just cooked my first pizza in my new Forno Bello pizza oven. I couldn't be happier! I did A LOT of research before buying, and it was apparent to me that, not only was this the highest quality oven, but the company is one I could have confidence in and feel really good about supporting. I chose the Grande X, which works for me, but I'm sure my experience applies to all of their ovens. Find the one that works for you. As I was shopping, I had some questions. They were answered surprisingly quickly. These folks are experts, and their love and enthusiasm for cooking and helping others succeed is apparent. After I got the oven, I emailed another question, and Scot (the owner) called me a few minutes later. In addition to answering the question, we had a very nice chat for several minutes. I don’t write many reviews. But, I endorse this product and Backyard Brick Ovens without reservation. The products are amazing, and the people are just as wonderful. If you are debating a purchase here vs somewhere else, I assure you that you can't go wrong with a Forno Bello oven.
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